Shipping Policy

We work with a reputable courier service based in India to ensure a positive shipping experience for our customers.

As of right now, we are offering free shipping everywhere in India.

After placing a purchase, is it possible to alter the shipping address?

Before committing to an order, customers are urged to double-check their delivery information. Even so, if you've typed in the wrong address, please write to us at contact@velvetellipse.com or give us a call at +91 9737300628.

Can I track my order status?

Sure, once your order has been processed, you will be given a tracking number via your registerd email adrress.

You can easily track the status of your order with the help of the order tracking number. It may take some time before an update is made.

What is the process of tracking orders?

The "Track Order" area of our Website only requires your tracking order number to be entered.

Here's where you're able to check on the status of your order, too

How long will it take to receive my order?

When you order from us, you can expect it to arrive between 3 to 6 business days within India. Nonetheless, there may be situations when it can be delayed for good cause.

Which Countries Do You Ship?

We are currently offering delivery services throughout the entirety of India.

The remaining countries will begin receiving shipments very soon.

To see whether we can arrange a shipment to your region, please email us at contact@velvetellipse.com or give us a call at +91 9737300628 and ask if we can ship to your nation.

What if delivery was attempted, but I was unavailable for any reason?

Do not fret. In the next two days, our shipping service will make another attempt at delivery.

If the package has not arrived within the promised time frame, please contact us at contact@velvetellipse.com or call us on +91 9737300628.